Skip to main content

Changing Subscriber’s Primary Email

Apiculus admin console gives the option of changing the customer’s primary email ID. The customer's primary email ID can be changed anytime in simple and verifiable steps, and the notification will go to both the new and old email IDs.

Steps for Changing the Primary Email​

  1. Navigate to Account Management > Select Account> Edit Account > Account details > Primary Email Change.

Changing Subscribers Primary Email

  1. Click on Primary Email Change, enter the new email ID, and click on Update.
  2. An email will be sent to the updated email ID.

Changing Subscribers Primary Email

Admins can cancel this process by clicking on the Cancel verification link; this will cancel the email change process. They also can resend the verification link by clicking on Resend link.

The subscribers need to click the link or Confirm button they received on the new email ID and enter the verification code received in the email.

End-users will be able to login into the platform with the updated email ID and the password.

note

Once the primary email transfer is completed, an email will be delivered to the new and old addresses.

Subscriber-initiated Primary Email Change​

Subscriber admins can initiate this action from their organisation/account profile section in Account Centre.